Dry Trim

Cancellation Policy

Please Read and Note: Colour Services All customers wishing to book for colour services will be required to pay a 50% service charge deposit. New customers may do so when using the on-line booking system or via payment link if booking by phone or message. Existing customers can do so by the following means: Additional payment when checking out. This will be made a rolling deposit scheme so the additional payment only needs to be paid once. Notice Period for Cancellations The notice period for cancellations is 48 hours. If less than 48 hours notice is given for cancellation or amendment of your appointment your 50% service charge deposit will be lost. If less than 24 hours notice is given or you fail to arrive to your appointment without notice you will be required to pay 100% of the service charge before re-booking can take place. DOUBLE UP Cancellation Policy 48hrs notice is required to cancel or amend appointments. If less than 48hrs notice is given the deposit will be lost In the instance of one party wishing to cancel, if that party gives less than 48hrs notice the deposit will be lost and the other party loses the right to any discount related to the services provided and must pay the full individual service price. If less than 24hrs notice is given for cancellation or the client fails to arrive to the appointment they will be liable for the full service amount which will need to be paid before they can re-book an appointment in the future. Booking in person or over the phone? When booking in person or over the phone you may be required to pay the deposit via a payment link sent by text. If this payment has not been received 48 hours before your scheduled appointment the time slot will not be held for you and may be offered to someone else. Prompt payment of the deposit will 100% guarantee you receive your requested services and appointment slot.

Contact Details

• Stonham Barns Pod B, Pettaugh Road, Stonham Aspal IP146AT